SHIPPING POLICY

What is the Shipping Philosophy of Mijoons?

We promise our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.

What is the delivery time period?

Orders within India are delivered within 4-8 working days, and International orders are delivered in 10 to 15 working days. Delivery time may vary depending upon the shipping address.

Do you apply any shipping charges?

Within India, Mijoons.com provides Free Shipping for Prepaid orders. There will be a shipping charge of Rs.50 on all Cash on Delivery orders. For shipping charges anywhere outside India please contact us on [email protected]

RETURN POLICY

  1. Customers can return their order within 14 days after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).
  2. In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at [email protected]and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account.
  3. The product amount will be credited back either into your bank account, once we have received the products and quality check is done. 
  4. Refund of shipping and COD charges is NOTapplicable .
  5. To self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For returns, we recommend you to do it through a reliable local courier service. Please share shipping details on [email protected]with your Order ID mentioned.
  6. Note: For replacement, kindly follow the return procedure for the product you want to replace and then use the discount coupon we give you in Mijoons account to place the order for the new product.